Giant Distribution Frequently Asked Questions (FAQ)
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If you’re already ordering from us, your best bet is to reach out to your assigned Account Manager.
If you’re not a customer and interested in getting more information about our wholesale program, we can be reached at [email protected].
Are you having issues with your order? If so, contact your Account Manager. If you can’t find their contact information, or you haven’t been assigned an Account Manager yet, you can also email us at [email protected]
You can also call us at 1-855-GVAPES-5 and dial extension 3 for wholesale and distribution.
Well, that’s a great question. It depends on a number of factors, but the best thing to do is either let us know at [email protected] or let your Account Manager know what brand you’d like us to pick up.
We offer a wide selection of brands so you can get many in one place saving you time! Not only that, but in some cases it’s less expensive to order from Giant Distribution because of our free shipping and loyalty rewards program!
Not at this time! We’re adding new brands to distribution as we go, so if there is a brand you'd like to see on Giant Distro, just let your Account Manager know.
Potential price matching is handled on a case by case basis. Please contact your Account Manager or Sales Representative for more information or email [email protected]
Not yet, but stay tuned!
Giant Vapes is always looking for new, delicious, high-quality e-liquids to add to our family of products! If you're an e-liquid manufacturer looking to sell your products through Giant Vapes & Giant Distribution, we’d love to get some more information about your company and the products you offer. Please fill out the application below. The wizard will guide you through each step. Be as detailed as possible for the best results.
The owners of Giant Vapes handle all applications submitted personally, so it can take some time to hear back after filling out an application. Rest assured, once you submit the vendor application, we do have your information and will be in touch!
Contact your Account Manager. If you have not yet been assigned an account manager, either email us at [email protected] or call 855-GVAPES-5 ext. 3
We accept payment from all major credit cards with no credit card fees!
We have a 20 bottle MOQ, but the MOQ is NOT per brand. It’s based on your entire order. We also offer FREE shipping for orders over 50 bottles.
We do offer discounted samples of certain brands, shipped with orders to existing customers. If you’re not already a customer and are interested in receiving samples, contact us at [email protected] or call 855-GVAPES-5 ext. 3.
No, not at this time. We take credit card payments only.
We do have swag for some of the companies we distribute and are working on getting more. If you’d like swag included with your order, just let your sales representative know!
We offer a loyalty program that can earn you up to $1000 off an order. Outside of the loyalty program, we typically do not offer volume discounts except for certain brands that are offered with tiered pricing. There are exceptions, though, and if you want to know if you qualify for a volume discount, contact your sales representative or [email protected] or call 855-GVAPES-5 ext 3
Yes, except for certain specific cases. If you can’t, your sales representative will let you know prior to checkout.
Please visit our Shipping Policy page for current shipping policies.