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Shipping Policy

Turnaround

Orders placed with Giant Distribution will be shipped SAME DAY, if the order is placed Monday - Friday before 3pm Eastern Time.  Otherwise, orders will be shipped the following business day.  The exceptions to this are Federal Postal holidays and special circumstances, which will be announced via our social media outlets or via e-mail.  If our orders exceed our current capacity and prevent us from meeting this same day/one business day turnaround, we will update the content of this section of our site accordingly.

 

Minimum Order Quantity

Our general MOQ is 20 bottles/pieces total. These products can be from any brand, in any flavor or options.

Orders placed for fewer than 20 total products will be cancelled. 

MOQ for free shipping is 50 bottles/pieces.

Orders for fewer than 50 total products will be charged a combined shipping/packing fee. Overs over 50 products will not be charged for any standard (non-express) shipping or packing fee.

 

Delivery

Giant Distribution shipments must be shipped to the business address on your sales license and a signature may be required at delivery.

We will not ship any orders to any residential addresses or businesses not listed on your sales license.

We will not ship any orders to mail or freight forwarding addresses.  

 

Standard Shipping

Giant Distribution orders are shipped via Fedex Ground.

Fedex Ground includes tracking, provided via email at the time your order ships from our facility.

Delivery typically takes 1-5 business days.

This time frame is NOT guaranteed and may be affected by weather, errors on the part of the courier, etc.  

We do guarantee that your package will be shipped in accordance with the Turnaround section listed above, but Giant Distribution cannot control the courier service once the order has been shipped.  The exception to this is orders shipped using methods that include a guaranteed delivery date.  

Contact your account manager prior to placing your order if you would like a quote for Express shipping

 

International Shipping

Giant Distribution does not currently ship to international mailing addresses.  Stay tuned for updates.

 

Order Tracking

You can track your package by entering your tracking number at https://www.fedex.com/fedextrack

 

Shipping Rates

Orders over our 20 bottle minimum order quantity and under our 50 bottle free shipping threshold will be charged a shipping fee. Before the final checkout you will be shown the cost of shipping, at which point you can choose whether or not to proceed with your order.

Giant Distribution offers FREE SHIPPING via Fedex Ground for ALL orders at or over 50 bottles that are shipping to a US address!    

Express shipping rates (contact your account manager for more information) are  based on the approximate weight and size of the products ordered, and your location. 

 

Pre-Orders

Some products may be purchased as a pre-order with an estimated date of receipt of stock given to you before your order.  The estimated date given at time of order is subject to change, as it is only an estimate given to Giant Distribution by a third party manufacturer.  Orders of this kind will be shipped within 2 business days of receipt of the items by Giant Distribution from the item manufacturer.  If our orders exceed our current capacity and prevent us from meeting this 2 business day turnaround, we will update the content of this section of our site accordingly.